Shipping policy
Shipping Policy
At TheEliteBooks.com, we aim to deliver your books safely and as quickly as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on Sundays, public holidays, or during periods of high demand may require additional processing time.
2. Estimated Delivery Time
For deliveries within India, the estimated delivery time is generally 3–7 business days after dispatch.
Delivery times may vary depending on the destination, courier service, product availability, weather conditions, and other circumstances beyond our control.
These timelines are estimates and are not guaranteed delivery dates.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free-shipping offers will be subject to the conditions specified in the relevant offer.
4. Order Tracking
Once your order has been dispatched, we will share tracking information through the contact details provided at checkout, where available.
You can use the tracking information to check the latest shipment status.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details when placing an order.
If you notice an error in your address or contact information, contact our customer support team as soon as possible. Changes may not be possible once an order has been dispatched.
6. Delayed or Undelivered Orders
If your order is delayed or the tracking information has not been updated for an extended period, contact us with your order number.
We will review the available shipment information and assist you in resolving the issue.
7. Damaged Packages
If your package arrives visibly damaged, please photograph the packaging and the books and contact us promptly.
Please retain the packaging until the issue has been reviewed.
8. International Shipping
International shipping availability, charges, customs duties, and estimated delivery times will be communicated where applicable. Additional customs charges or import duties may be payable by the customer unless stated otherwise at checkout.
9. Contact Us
For shipping-related questions, contact:
Website: TheEliteBooks.com
Email: [Your Customer Support Email]